Privacy Policy
IntuVision Pty Ltd, ABN 87 693 016 349 · Last Updated: November 2026
1. Overview
IntuVision Pty Ltd (ABN 87 693 016 349) (“IntuVision”, “we”, “us”, or “our”) respects your privacy and is committed to handling your personal information in accordance with applicable data protection laws and privacy regulations. This Privacy Policy explains how we collect, use, hold, disclose, and protect personal information when you visit our website at clientflow.lk, communicate with us, or otherwise interact with the ClientFlow platform (together, the “Platform”).
2. Information We Collect
We collect information you provide directly to us when you register for an account, fill in a form, or contact us. This includes your full name, business name, email address, WhatsApp number, industry, team size, and any details you share in the “Tell us more about your business” field. We also collect information automatically, such as your IP address (hashed for privacy), browser type, and usage data about how you interact with the Platform.
3. How We Use Your Information
We use your information to provide and improve the Platform, process registrations, send confirmation and follow-up messages via email and WhatsApp, respond to your enquiries, schedule onboarding demos, and deliver the services you have requested. We also use aggregated, de-identified data for analytics and to improve our products and services.
4. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit (TLS/SSL), access controls limited to authorised personnel, and regular reviews of our data handling practices. No method of transmission or electronic storage is 100% secure, but we work to protect your information to the best of our ability.
5. When We Share Your Information
We do not sell or rent your personal information. We may share information with service providers who help us operate the Platform (such as hosting, email delivery, and messaging providers) under strict confidentiality agreements. We may disclose information where required by law or to protect our legal rights.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the services you have requested. After that, we keep it only where required by law, regulation, or legitimate business purposes, and then securely delete or anonymise it.
7. Children's Privacy
The Platform is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information to them.
9. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.
10. Overseas Storage and Processing
Your information may be stored and processed on servers located outside Sri Lanka, including in Australia and other countries. By using the Platform, you consent to the transfer of your information to these countries for storage and processing, subject to applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Cookies
We use cookies and similar technologies to operate and improve the Platform. You can manage cookies through your browser settings. Disabling some cookies may affect functionality.
13. How to Contact Us
For questions, access or correction requests, or complaints about this Privacy Policy or our handling of your personal information, contact our Privacy Officer at hello@clientflow.lk or write to Level 4, Liberty Arcade, Colombo 03, Sri Lanka.
Questions about your privacy? Email us or read our Terms.